HINES INDUSTRIES

Balancing Solutions for Manufacturing Excellence

Customer Service

The Hines Service Department is here to answer your questions. Whether you need general help with your balancing concerns, or specific asnwers to technical questions, we're here to help. Also, since we build your balancing machines right here in Ann Arbor, we can supply you with any parts that you may need to enhance your system.

Website Support

Tech Tips Posted Online
Ask The Experts
Online Service Requests

Telephone Support

Problem Solving via trouble-shooting techniques
Set-up guidance
Operating procedure guidance

Spare Parts

80% available immediately upon request
Over Night Delivery in US, and Expedited International Delivery
Large orders shipped within 10 working days

On-site Service

Rapid response
Highly trained Technicians
Parts needed on-hand or readily available
Training for operators
Training for maintenance staff

Calibration and Certification

50 point machine inspection
Machines calibrated and certified to spec. by trained Technician

Upgrades

Upgrades to latest computer systems, electrical systems, and mechanics
Available on all makes and models of balancing machine manufacturers

Technical Publications

Operators Manuals
Maintenance Manuals
Scale, Motor, and Specialty Manuals

Request More Information

Call Hines
+1 (734) 769-6627
Click here to make an online request for Information

Customer Recommendation

"I just wanted to let you know that we really appreciated Tracy's service, yesterday. He came in on time, got the job done quickly and professionally, and answered any questions we asked during the calibration. He also provided us with some good training about the balancers' capabilities and how best to set our parts up, and also what not to do on the balancers. He covered all the areas we wanted to cover, and was able to thoroughly answer questions that came up during the session."

Tracy Hockenhull
Systemair Manufacturing, Inc.